Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I logged in to your website and added this filter using the Code Snippets plugin:
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
I have also enabled the Include Empty Terms option at Rank Math > Sitemap settings > Product category, to include the empty categories in sitemap.
The Sitemap is now updated.
If any URL is not added in the sitemap, please make sure that the URL is set to index.
Once the URL is set to index, it will be automatically added in the sitemap.
Hope that helps.
Thank you.
Hey there!
First off, thanks for the very quick help.
However it does not seems like all my categories are added to the category sitemap https://verabus.se/product_cat-sitemap.xml.
For example yesterday I added this category https://verabus.se/kategori/baby/till-maltiden/bestick/ and i cant find that in any sitemap.
Currently if you check my product -> categories i have 249 categories, but only 203 categories are visible in the sitemap.
Thanks a ton in advance!
Hello,
The category sitemap has been divided into 2 sitemap files since you only set 203 links per sitemap in the Sitemap Settings. The product category URL you shared is in the 2nd category sitemap:


Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Look at that. You are absolutely right, thanks for the help!
Also, is there any best practice on how to organize the site map? Do you have any guide on the matter by any chance?
Hii team,
i am also facing the same problem with my site, please let me how to solve the issue.
My site is technadvice.com
Thank you.
Hello Akshara Singh,
Please add the filter that I shared above then clear the website cache and check the sitemap.
https://support.rankmath.com/ticket/sitemap-does-not-refresh/?view=all#post-350362
Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.