Just fyi… if i generate an xml sitemap with another tool, the correct urls show up… Please let me know why rankmath is not showing the correct urls. Thank you
Hello? Can someone assist? Thank you
Hello,
Just fyi… if i generate an xml sitemap with another tool, the correct urls show up… Please let me know why rankmath is not showing the correct urls. Thank you
I see you installed Yoast plugin now which is also showing wrong URLs in the Sitemap. Do you see any errors in the debug.log file which could be causing this?
Also, please create a temporary login link again and add it in the Sensitive Data Section.
Looking forward to helping you. Thank you.
Okay, the temp login is updated.
yes i installed yoast, to see if it would generate another sitemap.
Hello,
As installing other Sitemap plugin is also not resolving tbe issue.
It is evident that there’s s.o.e server misconfiguration.
Can you please check with the server guys and see why is that happening?
Hope that helps.
Hi,
I had the server cached and updated. however, when i am in rankmath in the search console where it has a tab for sitemap.. this is the error i am getting…
‘https://websiteurl.com/sitemap_index.xml’ is not a sitemap index.
access is open for your to review. Thank you
Hello,
You were using a static sitemap on your site. To fix it, I logged into your site and I renamed the sitemap_index.xml file to sitemap_index1.xml in the root directory of your site. That fixed the issue.
Can you please confirm?
Thank you.
Hi Pratik, Thank you…however, it is still saying …. ‘https://mywebsite.com/sitemap_index.xml’ is not a sitemap index
This is the type of file your plugin produces, yet that is the error.
Is there a number i can call for support? This seems to be taking a while to get resolved.
Thank you
Hello,
Sorry for not following up quickly and any inconvenience that might have been caused due to that.
Can you please update the sensitive information with WP & FTP login details so we can make the changes on your site?
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
