Hello,
Thank you for contacting Rank Math and sorry for any inconvenience this issue may have caused you.
Can you please share your sitemap URL so we can check for you?
For initial troubleshooting, please follow these steps:
1. Ensure you’re using the latest version of your plugins/theme including the Rank Math plugin.
2. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/xXXhDt
3. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server: https://rankmath.com/kb/exclude-sitemaps-from-caching/
If the issue still persists, please try adding this filter to your active theme’s functions.php file:
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
Let us know how this goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
