Sitemap couldn’t fetch /page-sitemap

#325492
  • Resolved Monet Blake
    Rank Math free

    Hi,

    I’m having issues with Google crawling the /page-sitemap.xml in the index file, however /sitemap_index.xml can be crawled and is showing as ‘submitted’.

    I’ve tried all the troubleshooting options in other tickets and posts in the help section with no avail. It’s really impacting site performance now as key pages can’t be crawled and indexed.

    When I used Yoast before I didn’t have any issues

    Thanks in Advance
    Monet

Viewing 4 replies - 1 through 4 (of 4 total)
  • https://ibb.co/kKj1Q5v here is the status in GSC

    Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Three variations of the sitemap are returning 200 status, you can check using https://httpstatus.io/:
    (Check screenshot in the sensitive data section)

    Please ensure that only 1 version of the sitemap is working (200 status), and the rest are redirecting to it.

    Please follow the steps in this link:
    https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#num-5-4-redirect-all-three-other-versions-to-your-preferred-variation and redirect to the correct version.

    Once done, clear your website cache and resubmit the sitemap in the Search Console.

    Hope that helps.

    Thank you.

    Hello,

    I tried this and it didn’t work. The site itself already has redirects in place at domain level so I don’t know why it hasn’t been applied to the sitemap url?

    Do you know if there’s anything else I can try?

    If not i’ll have to go back to Yoast

    Thanks

    Hello,

    I’ve checked your sitemap versions, and they are still showing 200 status like the screenshot provided in the sensitive data section. You can get in touch with your web host for assistance in redirecting your whole site to its final version.

    Also, it seems that you’re not using Rank Math anymore for your site as your sitemaps are already generated by Yoast.

    Let us know if you still need assistance with this issue upon using Rank Math so we can help you further.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Sitemap couldn’t fetch /page-sitemap’ is closed to new replies.