Sitemap couldn’t fetch

#290726
Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    2 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Are you using SiteGround for hosting your website?

    We have received a similar case from our users and mentioned that this is an internal issue with SiteGround.

    Here’s an article about this issue as well:
    https://www.searchenginejournal.com/siteground-problem/426852/#close

    If you are not using Siteground, please follow these steps:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Once done, clear your website cache and resubmit the sitemap.

    I hope this helps.

    Thank you.

    Balendu Tiwari

    2 years, 11 months ago

    Rank Math pro

    I am using SiteGround Hosting and hosted multiple blog. But this issue found with this blog only.

    Reinelle

    2 years, 11 months ago

    Hello,

    I’ve checked your site, and it seems that you haven’t verified the www version of your website to be redirected to the non-www version.

    www versions

    Please ensure that only 1 version of the sitemap is working (200 Ok status), and the rest are redirecting to it. You can also use this tool to check.

    You can follow the steps in this link to redirect your www version of your site:
    https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#5-check-for-the-correct-version-of-the-sitemap

    Once done, remove all the sitemaps submitted in your Google Search Console and resubmit your main sitemap. Then give Google some time to recrawl your sitemaps.

    If the issue still persists, you can get in touch with your web host as there is a known internal issue with their DNS similar to your case like my colleague mentioned above.

    I hope that helps.

    Thank you.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Sitemap couldn’t fetch’ is closed to new replies.