Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Can you please flush the Sitemap cache by following this video screencast?:
https://i.rankmath.com/pipRDp
After doing so, remove all your sitemaps from your Google Search Console and re-submit only your primary sitemap (yourdomain.com/sitemap_index.xml). See if the error goes away.
If the issue does persist, please share the affected URL with us so we can further check it on our end.
We are looking forward to helping you. Thank you.
Cant Solve!
Check Here – IMG 1 And IMG 2
Hello,
Thanks for your reply.
Could you please share the URL of the sitemap in the sensitive data section of this ticket, so that we can further investigate the issue? You can access the sensitive data section by editing your first post on this ticket.
Looking forward to helping you.
Thanks.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thanks for your reply.
All your sitemaps are loading without any issues. I tested your sitemap using the Sitemap Validator tool and there were no issues found.
Please follow this tutorial guide to fix this issue:
https://rankmath.com/kb/couldnt-fetch-error-google-search-console/
Also, please let us know how that goes.
Thanks.
Already I Have Checked all Settings And now Re-check All Settings Are Ready/ok. But Cant Solve Error.
Do you check this Image?
IMG 1 And IMG 2
Hello,
Thanks for your reply.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
