Sitemap could not be read

#83216
Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto

    4 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    ​​​​​​​
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Kamal Parmuwal

    4 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    I checked and validated your sitemap and it seems to be fine from my end.

    Rank Math is outputting your sitemap correctly, please attempt to resubmit your sitemap on Google and if the issue persists then the error must be coming from Google. You can try to use a 3rd party sitemap plugin to confirm. Just make sure you have disabled the Sitemap module of Rank Math in WordPress Dashboard > Rank Math > Dashboard when using a 3rd party sitemap plugin.

    If the other plugin works, please do let us know.

    Assuming Google’s unable to fetch the Sitemap is a bug on their end. Please read here
    https://support.google.com/webmasters/thread/3280971?hl=en

    It’s happening with other SEO plugins as well.

    The most prominent reason behind that seems to be the introduction of the Indexing API
    https://rankmath.com/blog/google-indexing-api/

    Google has plans to drop the use of Sitemaps and allow indexing API.

    With that said, if your Sitemap is opening fine and online tools, such as the below one, shows no error, you should be fine
    https://www.xml-sitemaps.com/validate-xml-sitemap.html

    Please note you should always submit only the index of the Sitemap, which looks like this
    https://rankmath.com/sitemap_index.xml

    Hope that helps. If you have any further question(s), please let us know.

    Thank you.

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Sitemap could not be read’ is closed to new replies.