Sitemap Categories error

#56207
  • Resolved Muhammed Ç.
    Rank Math free

    I’m using rank math sitemap on the site but I can’t add category sitemap on my site. It gives 404 error.
    There are 7 categories on my website and there are an average of 20 spellings in each category.
    The problem still persists.

    • This topic was modified 3 years, 11 months ago by Muhammed Ç..
Viewing 5 replies - 1 through 5 (of 5 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Just to be sure, have you created some category and has it content assigned? Since Rank Math has by default enabled an option to don’t include categories without content so if you have no categories with content, you won’t have a category sitemap.

    If you still have that issue even having categories with posts, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I made the necessary arrangements you wanted and The problem still persists.

    I have solved the problem myself. thanks.

    Todd
    Rank Math free

    Hello,

    We are glad that it is all sorted now.

    If you need help with anything else, please open a new support ticket here so we can help.

    We are always here for assistance.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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