Sitemap can be read, but has errors

  • Hello,
    Please i need urgent help here: I keep seeing this error on my Google Console page

    We were unable to read your Sitemap. It may contain an entry we are unable to recognize. Please validate your Sitemap before resubmitting.

    It really hurting my ranking.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thanks for getting in touch with us.

    It looks like you are serving a cached version of your sitemap to Google and your visitors. You are using the Hummingbird cache.

    You must add all the sitemap file locations to the exclusion list in your Cache plugin so that the sitemaps are never cached. These are the files you must add to the exclusion list:

    sitemap_index.xml
    post-sitemap.xml
    page-sitemap.xml
    category-sitemap.xml
    product-sitemap.xml

    This is required since Sitemaps are already cached internally by Rank Math and we flush them everytime you post something new and with our cache – you won’t see the issue you are seeing in Google.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hi,
    Please help me fix it.

    Thanks

    Please I am unable to fix it.
    This started before the installation of the Hummingbird cache

    Hello,

    Please i need a response. my website is hurt

    Hello,

    Where you able to test the solution my colleague proposed to you? If you tried it and it is not working, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    I’ve just logged in and added some exceptions for the Rank Math sitemap files on your Hummingbird page cache settings as shown below which seems to have fixed the errors:
    Screenshot

    Please resubmit your sitemap on the search console and let me know how this goes.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello Support,

    It worked.
    I sincerely appreciate your help.

    Its a 5 start.
    Regards,

    Hello Mart,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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