Sitemap

#203507
  • Resolved Wayne Rose
    Rank Math free

    Hi
    I seem to have a issues with the site map.

    Google saying there is a error
    /sitemap_index.xml Unknown May 27, 2021 May 27, 2021 1 error

    Sitemap is HTML
    1 instance
    Your Sitemap appears to be an HTML page. Please use a supported sitemap format instead.
    Examples
    Line 2
    Tag:
    html

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please share the affected URL with us so we can further check it on our end?

    We are looking forward to helping you with this one.

    Hello,

    Thanks for getting back.

    I checked your sitemap with the XML Validator tool and it is being validated without any issues.

    Please follow these steps:
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Then delete all your previously submitted sitemaps from GSC and resubmit your main sitemap(sitemap_index.xml) and wait for Google to crawl.

    That should fix the issue. Please let me know if that does not. We are here to assist.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Sitemap’ is closed to new replies.