Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have moved your issue to your own thread so it is easier to help you.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I am having the same problem too. I just installed the plugin this morning (and configured it). However, the URL for the sitemap is throwing a 404 error.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello Nico,
Your sitemap is leading to a 404 page because you do’t have any post or page sitemap enabled. For the sitemap to load, it must have some content, in this case, the post/page/taxonomy sitemap.
Please enable these and ensure you have posts/pages/taxonomies which are set to index and let us know.
I added your sitemap to be excluded by your caching plugin correctly. Please check in your cache plugin settings.
Hope that helps. If you have any further question(s), please let us know. Thank you.
This response also helped me fix my issue. Thanks!
Thank you.
I have the home page, shop page, woocommerce categories set to index.
Why is that those don’t appear in the Sitemap?
Also products, but no-index
Hello,
The login link does not work.
You need to have at least one post or at least one product indexable for the sitemaps to work.
Or, enable the option to not set the empty taxonomies as noindex but the preferred option is to have some indexable content.
Without that, Rank Math cannot create a sitemap.
“You need to have at least one post or at least one product indexable for the sitemaps to work.”
Why?
I have home page, shop page and categories.
Why I need to have post and product set to index?…
If I want only categories to index?
I extended the login for 3 days
Hello Nico,
You had not enabled the pages/post/taxonomies sitemaps in Rank math > Sitemap Settings > Posts/Pages/Taxonomies which is why your sitemap was leading to 404.
Home page and shop pages are usually added under pages sitemap since they are added in WordPress pages.
I enabled the pages, products and product categories sitemaps in Rank math > Sitemap Settings and now your sitemap is loading.
For more information, please go through our knowledge base on configuring sitemaps:https://rankmath.com/kb/configure-sitemaps/
Hope that helps. If you have any further question(s), please let us know. Thank you.
Thanks
you know, that option is at setup wizard, but then, sitemap settings, I can’t see to change those settings
I was reading the link https://rankmath.com/kb/configure-sitemaps/
and the image is at the first step
How do you change that option?
Hello,
I have attached a screencast in the sensitive section to show you where to find the sitemap settings in Rank math.
Hope that helps. If you have any further question(s), please let us know. Thank you.
oh, perfect, I thought the left options where general settings
thanks!!
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
