Sitemap Issues

Viewing 15 replies - 1 through 15 (of 15 total)
  • Hello Sanjay,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    It seems you have disabled the Rank Math’s Sitemap module and using another plugin for sitemaps.

    Did that fix the problem for you? If not, please give us access to that property by adding @rankmath.com">support@rankmath.com as an owner to the website.

    We look forward to helping you.

    Using another plugin did not help in GSC! I have added @rankmath.com">support@rankmath.com as owner in GSC. Please review!

    Uninstalled XML sitemaps plugin and activated sitemap module in rank math! Still can’t fetch sitemap in GSC.

    Hi Sanjay,

    I am sorry but can you please disable the CloudFlare cache, remove the sitemap from GSC, add that again.

    That will resolve the issue.

    purged cloudflare cache, disabled cloudflare and remove caching plugin… still GSC can’t read sitemap

    Hi there,

    Thanks for the follow up.

    I have tested your sitemap file on onlinecurl.com but I am still getting a HIT for cache which may be interfering with this.
    Please get in touch with your host so that they can help in bypassing the sitemap file on the cache.

    I hope this info helps. Thank you.

    Asked the host to exclude sitemap from caching! Checked on onlinecurl.com too!
    Still the error persists on GSC

    Hello,

    Apologies for the delay.

    The temporary admin access token does not work anymore, would you mind grabbing us a new login token so that we can continue with our investigation?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    The link shud be working now!

    Hello,

    We do not have access to your domain via GSC on @rankmath.com">support@rankmath.com

    Can you please recheck?

    I have added @rankmath.com">support@rankmath.com in GSC!

    Hi Sanjay,

    For testing, I disabled Rank Math’s sitemap module and installed the popular Google XMl Sitemaps plugin.

    Unfortunately, it gives the same results:
    sitemap

    That means the issue isn’t limited to Rank Math.

    Personally, I think the issue is stemming from CloudFlare. We have seen so many users face the same issue and the only thing common it seems is the use of CloudFlare. Please disable that temporarily and see if that fixes the issue.

    Thanks! Please close the thread.

    Hi Sanjay,

    I am glad that you found this info helpful 🙂

    Feel free to contact us should any other issues come up.

    Thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

The ticket ‘Sitemap Issues’ is closed to new replies.