Hello,
Before we conclude and provide an alternative solution, can you please follow these steps first?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
3. Remove all your sitemaps from your GSC and submit only the primary sitemap (https://yourdomain.com/sitemap_index.xml). See if the issue goes away after doing so.
If the issue persists, please share your website URL so we can take a closer look at it. You may insert it in the Sensitive Data section.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I’ve checked your sitemaps, but it seems they are working fine. Your robots.txt is already configured as well.
However, the WWW version of your sitemap is not yet redirected to the non-WWW version. Please ensure that only 1 version of the sitemap is working (200 Ok status), and the rest are redirecting to it. You can also use this tool to check.
You can follow the steps in this link to redirect your non-www version of your site:
https://rankmath.com/kb/how-to-redirect-www-urls-to-non-www/
Once done, remove all the sitemaps submitted in your Google Search Console and resubmit your main sitemap. Then give Google some time to recrawl your sitemaps.
I hope that helps.
Thank you.
What is the tool you are suggesting? It links to an image sharing site.
Hello,
I apologize for the confusion, I believe my colleague is referring to this tool: https://httpstatus.io/
You can check all your sitemap variations by submitting them to that tool like so:
Kindly then refer to the URL guide my colleague presented to address it.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
I followed the instructions given to redirect www version, but status code is still 200.
Actually, it has been well for a very long time. Why is this www version suddenly in question now?
Hello,
Please add this filter to your website:
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/
Once done, clear your website cache and check again.
Looking forward to helping you.
Yes, I have performed the above and resubmitted my sitemap. Are you able to double-check if it’s done correctly?
Hello,
Kindly head over to your Google Search Console and check the sitemap section. Check if you are still seeing the issue.
Looking forward to helping you.
Hello,
Even though Google is not discovering the sub-sitemaps, all the URLs are getting discovered so there is nothing to be worried about. However, if you want, you can directly submit the sub-sitemaps instead of your main sitemap.
Let us know how that goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
