site verified but missing from console profile

#39548
  • Resolved Francesca
    Rank Math free

    be-joy.com has been verified with the Google Search Console but the site doesn’t show as a dropdown option. I’m not sure what to do. While not essential, if you could reply to f*************@g******** it would be helpful. Thanks

Viewing 10 replies - 1 through 10 (of 10 total)
  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please check if this email address is listed as a property owner on your search console?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Todd
    Rank Math free

    Hi Francesca,

    Please make sure that you have verified the correct version of your website on the Google Search Console (http or https, www or non-www).

    Then, please make sure that the Google account you used to connect your Google Search Console profile is the same one you have used to verify your domain on GSC.

    If it still doesn’t work, we have found that using a different Google account to verify your domain and connect your website usually works. Or, you can try using the Google Site Kit if it still won’t work and disable the Search Console inside Rank Math by going to WordPress Dashboard > Rank Math > Dashboard

    I hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Nilam Ghar
    Rank Math free

    Hi Todd,

    I am facing the same issue. My domain property is added to GSC and varified but I have tried multiple times at RankMath plugin it never got listed in the startup wizard.

    Thanks,
    Nilam

    • This reply was modified 4 years ago by Nilam Ghar.
    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please add a new email address as a property owner to your search console and then perform the Rank Math verification steps once again via Rank Math > Titles & Meta > Search console and let us know how this goes?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Francesca
    Rank Math free

    I am confused about the use of another email address. Does this need to be another gmail address? We created the one we are using specifically for the website. I am doing this for Francesca and it’s a constant struggle to keep client properties from being added to my own accounts, and Google is too interested in connecting accounts. Being very specific here would be really helpful here.

    I did add the Google plugin and followed your instruction of disabling the search console in RankMath. I would prefer to do without this plugin if it can be made to work.

    Todd
    Rank Math free

    Hi Francesca,

    It could be a fresh Google account.

    We have found that using a new account and setting that as an owner sometimes fixes the type of issue you are facing.

    Did it work with Site Kit? Just curious.

    Francesca
    Rank Math free

    Hi,

    Now I have another gmail account I can use but I’m not sure how to insert it into this process. Do I need to de-authorize the first one with the search console and then start over with the second?

    With the search console deactivated in RankMath and the plugin activated the main thing I notice is that none of the dropdowns for permalink %-% are populated with what the documentation says should be thereβ€”β€”and the site still doesn’t show up in the search console dropdown.

    Hello,

    Thank you for contacting Rank Math today.

    Could you please share some screenshots of how this looks so that we can be able to help further?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi,

    So I followed my own suggestion and deauthorized the first email and reathorized with the second. The good news is that the domain now shows up in the dropdown.

    It also turns out that I was correct in my suspicion that the dropdowns for the %_% choices weren’t populating because of the search console issue. Now the dropdowns are getting the full list of options.

    The new question isβ€” should remove the Site Kit by Google plugin?

    Hello,

    Thank you for contacting Rank Math today.

    I am glad that this is now working correctly. You can also safely disable the site kit plugin.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘site verified but missing from console profile’ is closed to new replies.