Site Title Won’t Change On Some Sites

#110520
  • Resolved David
    Rank Math free

    Hello,

    I am using Rank Math on a number of sites. On some of these sites, I can’t manage to change the site title.
    I am referring to the text displayed in the browser tab. As of now it just displays “Home” as that is what the page is called. I have tried a number of things including changing title in settings, on the home page via the Rank Math plugin, and via the customizer in the appearance section. None of these work.
    I would greatly appreciate assistance on this matter.
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    David
    Rank Math free

    For better or worse, I had no choice but to transition away from RankMath. Close to a week without a reply to a fairly straightforward question is an untenable position to be in especially as reverting back to Yoast solved the issue.

    Hello,

    We are sorry about that.

    Wish it had turned out differently but you just caught us at a bad time.

Viewing 3 replies - 1 through 3 (of 3 total)

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