Site speed

#33674
  • Resolved Doron
    Rank Math pro

    Hello
    it takes alot of time to navigate from page to page in my site,
    The hosting company sitegroung say`s that it comes from rank math plugin,
    Can you please help me?
    Thnks
    Doron

Viewing 4 replies - 1 through 4 (of 4 total)
  • Doron
    Rank Math pro

    My site: gobeetravel.com

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have not come across this issue in before and it is likely that there is another conflict that is causing this.

    Could you please temporarily disable Rank Math and check whether this will fix the issue?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Doron
    Rank Math pro

    Hi Michael
    I did it during the support chat with the hosting and he told me that he dosnt see the issues after disabling the plugin
    Thanks
    Doron

    Hello,

    Thank you for getting back to us.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Site speed’ is closed to new replies.