Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
You have opened this ticket with a Free Rank Math account.
Can you please share the email you used to purchase the PRO subscription?
To fix the issue, please check if PHP values are not too low to handle the processes.
You can check that by going to WordPress dashboard > Tools > Site Health > Info tab > Server
If the values are low, please contact your web host and ask them to set the following values:
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
Hope this helps.
We look forward to helping you.
I tried everything you asked but somehow I can’t find how to increase
Max input time: 150
other than this I did everything as mentioned. I am using a personal server so there is no one to ask. Please tell me how to change this value if possible.
Hello,
As requested by my colleague, please share your paid subscription email address so that we can locate your paid account and assist you further.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
