Site map link showing 404 page

#65288
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please do the following:

    1. Head over to WordPress Dashboard > Settings > Permalinks

    Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

    Hit the save button once.

    That should fix the issue.

    If it doesn’t, please do let us know so we can look at this further.

    It didn’t fix it.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    I can’t edit my comment.

    Alberto
    Rank Math business

    Hello,

    I am sorry for the confusion, you don’t need to edit the comment, just to go to the Sensitive Data section and add there the information.

    You can see that section at the top of this page and also at the top of the comment box.

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Site map link showing 404 page’ is closed to new replies.