site logo not showing

  • please fix image sitemap and product tag sitemap also after new update i cant edit products

    • This topic was modified 3 weeks, 6 days ago by Askar Shaaz.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please head over to Rank Math > Titles & Meta > Global Meta > OpenGraph thumbnail and upload your preferred share image as shown below:
    OG image

    Looking forward to helping you. Thank you.

    ​​​​​​​

    after new update i cant edit my products error showing look like attached images also getting email like that also what to do and i am already enabled product tag sitemap but thats is not generated what to do ,how ti fix my issue



    also i need to create image sitemap so i cant how to fix this

    Hello,

    Thanks for getting in touch with us.

    We are currently investigating the post edit error and you can expect an update to address this.

    We might need to take a closer look at the settings for the rest of the issues. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I just checked your site and I was not able to replicate the issue (see sensitive data section).

    I’m I missing something or were you able to resolve the issue.

    Hope to hear from you soon.

    i get new update yesterday so i updates after that issue fixed but not fixed the sitemap issue media sitemap and product tag sitemap

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The sitemap does not seem to work at all for now. Could you please share some FTP access as well so that we can check this issue further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘site logo not showing’ is closed to new replies.