site logo not showing

Hello,

Thanks for getting in touch with us.

We are currently investigating the post edit error and you can expect an update to address this.

We might need to take a closer look at the settings for the rest of the issues. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

I just checked your site and I was not able to replicate the issue (see sensitive data section).

I’m I missing something or were you able to resolve the issue.

Hope to hear from you soon.

• This reply was modified 5 years, 1 month ago by Michael Davis.

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

The sitemap does not seem to work at all for now. Could you please share some FTP access as well so that we can check this issue further?

Looking forward to helping you. Thank you.

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