site is experiencing a technical problem

#116453
  • Hi.

    Since WordPress 5.2 there is an internal feature that detects when a plugin or theme causes a fatal error on your website and notifies you with this automatic email.

    In this case, WordPress detected an error with its plugin: Rank Math SEO.

    First, visit their website (http://gibanet.com/) and check for any visible problems. Then, visit the page where the error was found (http://gibanet.com/wp-admin/post.php?post=33209&action=edit) and check for any visible problems.

    Please contact the support team where you host your website for help investigating this issue.

    If your site appears to be broken and you cannot access your control panel as usual, WordPress now has a special “restore mode”. This allows you to securely login to your dashboard and investigate further.

    https://gibanet.com/wp-login.php?action=enter_recovery_mode&rm_token=8RVzdpH322LNy3Xbmq8ysh&rm_key=vN6ZkDsLGAMWqRCU7JSl9D

    To keep your site safe, this link will expire in 1 day. Don’t worry about it, however, a new link will be emailed to you if the error occurs again after the link expires.

    Error details
    ================
    An error of type E_PARSE was caused at line 461 of the file /home4/gibanet/public_html/wp-content/plugins/seo-by-rank-math/includes/admin/class-serp-preview.php. Error message: syntax error, unexpected ‘)’

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting the support and sorry for not following up quickly and any inconvenience that might have been caused due to that.

    Please follow these steps:

    1. Please reinstall the plugin after taking a backup.

    Ensure that you are using the latest built:
    https://rankmath.com/changelog/

    2. Confirm if the error is showing up again or if you receive another email from WP about this.

    If you do, please let us know because we are pretty sure we fixed this in the latest update of Rank Math.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘site is experiencing a technical problem’ is closed to new replies.