sidemap not loading

#180355
  • Resolved Mark

    3 years ago

    Rank Math free

    hey there,
    by clicking on my xml sidemap in rank math it cant load. it tries to but never fullfills i already thried it severel times over hours. the same happens opening the sidemap in the search console. In the search console the sidemap is also verified and lists als urls but by checking the urls separated the search console says that it is indexed but not send in sidemap. That is pretty confusing and a problem because google cant find all my urls and i have to claim they indexation manually. Thanks for help.
    Dear greets
    Mark

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  • Anas

    3 years ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Can you please follow these steps?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Once done, remove all the sitemaps from Search Console and add only sitemap_index.xml, and wait for Google to crawl the sitemap.

    That should fix the issue. Please let me know if that does not. We are here to assist.

    RankBot

    2 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘sidemap not loading’ is closed to new replies.