Setup is not working!!

#203226
  • Resolved John D’Costa

    2 years, 11 months ago

    Rank Math free

    Hey, I’ve installed RM on many client websites but never faces this issue. While activating a fresh (free) version today and right after <Skip free account setup> screen, it all went white! (Find the URL in the box below).
    I won’t continue. I had to go back and deactivate the plugin for now.
    Tried with another website, same issue.
    FYI: Yoast was installed and active. We’re in the process of replacing that with RM.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat

    2 years, 11 months ago

    Rank Math agency

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please let us know how that goes.

    Thank you.

    John D’Costa

    2 years, 11 months ago

    Rank Math free

    Thanks for the help. I’ll forward this to our dev team to take a look.

    Anas

    2 years, 11 months ago

    Rank Math business

    Hello,

    Let us know how it goes.

    Meanwhile, if you have any questions, please feel free to ask.

    We are here to help you.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Setup is not working!!’ is closed to new replies.