Setup help needed

#636456
  • Resolved Kamau Kenyatta

    11 months, 3 weeks ago

    Rank Math free
    Content AI Starter

    I made a purchase of the Content AI Starter.
    Problem don’t see where to or how to add it to start using it.
    I also continue to see prompts to upgrade to the Pro plan. Why?

    I started with the free plan and thought I was upgrading.

    Thank you.
    Kamau

Viewing 1 replies (of 1 total)
  • Jeremy

    11 months, 3 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    The plan you have purchased is the Content AI plan which is different from our PRO plan.

    If you intend to use the PRO plugin, please purchase it here: https://rankmath.com/pricing/

    After that, if you don’t want to keep your Content AI plan, please revert back to us here so we can refund it for you.

    Looking forward to helping you.

    RankBot

    10 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Setup help needed’ is closed to new replies.