Settings not getting saved!

#723430
  • Resolved TECH FREEKS

    3 months, 2 weeks ago

    Rank Math free

    Hi there,

    My RankMath or any other SEO plugin’s settings are not getting saved. I am getting an error of “The link expired” after saving the settings! My plugin is updated, and I have checked for plugin conflicts. Still no luck. I have pinned up a staging site for your investigation and provided details below.

    To replicate the case, you can try navigating under Rank Math SEO > Title & Meta > Social SEO. There, without making any changes, just try clicking on Save Settings. You will see the error.

    I have followed your DOC’s advice to increase the memory limits. I have done that via my PHP.ini, but still no luck. https://prnt.sc/xMDUG6nU0for

    I have recently imported data from Yoast to RankMath SEO, and afterward, this problem is happening. Please help with this. I will use the RankMath PRO soon, but I need to get these issues fixed before I can switch to RankMath.

    Thanks for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    3 months, 2 weeks ago

    Hello,

    We apologize for the inconvenience you’re experiencing with saving your Rank Math settings. We understand the frustration this may be causing.

    It seems like you’ve already taken several troubleshooting steps, including checking for plugin conflicts and increasing the memory limits. However, it’s possible that the issue may be related to the recent data import from Yoast to Rank Math SEO.

    To address this issue, we recommend updating Rank Math to the latest version if you haven’t already done so. You can check the version of Rank Math by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If an update is available, you will see a notification prompting you to update the plugin.

    If updating Rank Math doesn’t resolve the issue, please try disabling the Redirection module and then attempt to save the settings again. This can be done by navigating to Rank Math SEO > General Settings > Redirections and disabling the module.

    If the issue persists after these steps, please provide us with access to your staging site so that we can investigate further. You can assign this ticket to a human agent using the available buttons, and we will be happy to assist you in resolving this issue.

    Thank you for your patience and cooperation.

    Sources:
    Rank Math ‘Titles and Meta’ Options and Settings
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
    Why Rank Math Settings Are Not Getting Saved? » Rank Math
    Sorry, You Are Not Allowed to Access This Page » Rank Math

    TECH FREEKS

    3 months, 2 weeks ago

    Rank Math free

    Found the issue. This was related to some issues with my .htaccess file.

    Ike

    3 months, 2 weeks ago

    Hello,

    We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

    This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

    Thank you for choosing Rank Math and have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Settings not getting saved!’ is closed to new replies.