Settings can’t be saved

Hello,

I’m sorry to hear that you’re facing issues saving Rank Math settings on your site rofl.si. Thank you for checking the tutorial on saving settings. If the error persists even after following the tutorial, there might be a few reasons causing this issue.

One common reason for settings not getting saved is if Rank Math is not updated to the latest version. To ensure you have the latest version, please navigate to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control as shown in the screenshot below:

If you find that Rank Math is not updated, you can update it by clicking the “Update Plugin” button. If that doesn’t work, you can also update Rank Math manually by following the steps outlined in this guide.

If updating Rank Math doesn’t resolve the issue, please let us know, and we’ll be happy to assist further.

Thank you for bringing this to our attention.

Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Rank Math ‘Titles and Meta’ Options and Settings
Sorry, You Are Not Allowed to Access This Page » Rank Math
How to Configure Sitemaps in Rank Math – Best Settings and Tips

Hello,

For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes.

If you are using a Firewall, please whitelist these routes:

/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/saveModule

You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/

Let us know how this goes.

Thank you.

Hello,

We’ve checked your site and found that Rank Math REST Routes that we use to update the data are still being blocked by your Wordfence firewall.

You may try following this link to learn how you can properly whitelist Rank Math REST Routes in Wordfence Firewall: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

To help you investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
  
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience.

Thank you for choosing Rank Math.

Hello,

We can see the Rank Math Rest Routes are no longer getting blocked by your WordFence firewall.

However, after checking your website, we can see all the settings are now getting saved without any issues. Please check the screencast in the sensitive data section for your reference.

If you’re still facing the issue, you can also share a screencast with us by using a tool like https://loom.com so that we can check this further for you.

Looking forward to helping you.

Thank you.

Hello,

We checked your website and could replicate the issue in the Titles & Meta settings. In this case, please get in touch with your web host and ensure that the ModSecurity is disabled or they are not blocking any process of the plugin.

Let us know how it goes. Looking forward to helping you.

Thank you.