Serious Issue With Rank Math

#103686
  • Resolved MusicVibes

    3 years, 5 months ago

    Rank Math free

    Am getting some kind of code whenever I want to publish check the code and screenshot below

    Table ‘musicvibes_MusicVibes.wp_zr8m8hrvpq_rank_math_analytics_objects’ doesn’t exist]
    DELETE FROM wp_zr8m8hrvpq_rank_math_analytics_objects WHERE object_type = ‘post’ AND object_id = 216073

    Screenshot https://www.screencast.com/t/zD88i2AK

Viewing 8 replies - 1 through 8 (of 8 total)
  • Febby

    3 years, 5 months ago

    Rank Math free

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    MusicVibes

    3 years, 5 months ago

    Rank Math free

    Can you do that for me if I gave you my admin login

    MusicVibes

    3 years, 5 months ago

    Rank Math free

    Because I have done that and still the same issues

    Uzair

    3 years, 5 months ago

    Hello,

    Can you please reinstall Rank Math? It seems like the tables were not created correctly.

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    MusicVibes

    3 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Uzair

    3 years, 5 months ago

    Hello,

    Could you please share your website URL as well? You seem to have missed adding that.

    MusicVibes

    3 years, 5 months ago

    Rank Math free

    https://musicvibes.net/wp-admin

    Uzair

    3 years, 5 months ago

    Hello,

    It doesn’t look like the logins are working.

    Can you please share the correct login details so we can check?

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Serious Issue With Rank Math’ is closed to new replies.