Hello,
I’m sorry to hear that you’re facing issues with your SEO updates not saving in Rank Math. This could be due to various reasons such as a plugin conflict, firewall blocking access, or other technical issues.
To troubleshoot this problem, you can follow these steps:
-
Check Rank Math Version: Ensure you have the latest version of Rank Math installed. You can do this by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If not updated, you can update it from your Rank Math account area.
-
Check for Errors: Open the Developer Tools Console Panel in your browser to identify any JavaScript errors that might be preventing the updates from saving. The error console will provide details on any conflicts.
-
Whitelist Rank Math: If you are using a firewall, ensure that Rank Math and its files are not being blocked. Whitelist the necessary URLs like /wp-json/rankmath/v1/updateMeta to allow Rank Math to save the SEO updates.
If after trying these steps the issue persists, please feel free to open a support ticket with our support team. They will assist you further in resolving the problem.
Thank you for reaching out, and we’re here to help you with any further assistance you may need.
Sources:
How to Update SEO Score When N/A is Showing » Rank Math
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please check if you are using a Firewall, as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
Whitelisting the route should fix the issue.
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/
I hope this helps. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.