Seo titles cannot be overwritten

  • Hi,
    We are having issue with the meta text and the seo titles, which cannot be overwritten manually. We have the global settings, but with over 1000 products, it is necessary to have the default setting. However, if we wish to rewrite them manually with specific meta text and titles, we are unable to copy a pre-made code into the text-box.

    E.g. in terms of meta text.
    The page in question is PanzerScreen.dk. I have shared a loom link of it all.

    Kind regards
    Michael

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    ​​​​​​​
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Please provide the access to support@rankmath.com

    Thank you.

    You have received the access to check the issues now.
    Kind regards

    Hi,

    I am afraid we have not received the logins.

    Could you please resend or tell us what email ID you sent it from?

    Hi, your account is created for the support@rankmath.com as an admin, so you should have received it, very likely in spam, but I will update it and try again.
    Kind regards

    • This reply was modified 1 week, 1 day ago by Panzerscreen.

    Please find the info with your support email in the sensitive data section.

    Hi,

    I am able to make changes without any issues.

    I can change meta descriptions and add any text needed.

    Please check this screencast:
    https://i.rankmath.com/woNm9Z

    I am afraid I do not see the issue and you seem to have removed the loom video you mentioned in the opening post.

    Let us know where the issue is.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi, I have resubmitted the link to the video. We can edit the meta description, but the issue is that we cannot always insert emojis. Sometimes it works and other times, it does not. Also, when we copy meta descriptions into the field and press update, the meta description remains the global meta description. This alway happens with the seo title description as well. We make a change by, say, inserting an emoji first such as:

    (meta title) 🎧 %term% %sep% 📦 Lyn levering
    (meta description) 🥇 Køb %term% fra kun 99 Kr. Bredt udvalg I farver og top kvalitet. ✅ 24 timers levering ✅ 30 dages ombytning ✅ Gratis fragt

    Then press update. The change is not saved, and the global title remains the same. This occurs on product categories as well as products themselves.

    Kind regards.

    Hi,

    It seems like your database doesn’t support saving emojis.

    Please contact your web host and ask them to make necessary changes to accommodate the saving of emojis into the database tables.

    Once they do that, you will be able to save emojis into both titles and meta descriptions.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 11 replies - 1 through 11 (of 11 total)

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