SEO Title and Social Title Aren’t Changing

#707034
  • Resolved Eksentrika editors
    Rank Math free

    Hey there,

    I recently published an article but when I try publishing it on Facebook, it shows a different title despite the change in Social Title under Rank Math SEO.

    According to FB Debugger, the og:title is ‘Pendatang’: A Bold, Genius Effort For A Decent Movie – Eksentrika: Arts Community • Artist Registry • Asian Arts Magazine

    I cleared the cache on WP Rocket and also flushed the CDN cache, dynamic cache and the .opcache from the server but the issue persists.

    Also, when I hover my mouse over the browser’s header, it doesn’t reflect the title I had input in the Rank Math SEO Plugin. Please see the attached images as a reference.

    For your reference, I accidentally closed the browser just as I had hit “Publish” for this article. All my other pages aren’t affected by this issue.

    Screenshots for your reference: Screenshot of Issue

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I apologize for the inconvenience you’re experiencing with the SEO and Social Titles not reflecting correctly on Facebook and in the browser’s header. Thank you for providing the screenshots for reference.

    It seems like there might be an issue with the way the SEO and Social Titles are being displayed. I recommend checking the following steps to ensure that the titles are set up correctly:

    1. Facebook Debugger: It’s great that you’ve already checked the Facebook Debugger. If the og:title is not reflecting the changes you made in Rank Math SEO, it might be worth rechecking the settings in Rank Math to ensure that the Social Title is correctly configured.

    2. Browser Cache: Clearing the cache on WP Rocket and flushing the CDN cache is a good step. However, it might also be helpful to clear your browser cache to see if the updated title reflects correctly.

    3. Server Cache: Since you mentioned flushing the .opcache from the server, it’s important to ensure that there are no server-level caching mechanisms affecting the display of the titles.

    4. Re-Publishing: If possible, try re-publishing the article after ensuring that the SEO and Social Titles are correctly set in Rank Math. Sometimes, re-publishing can help update the metadata.

    If after checking these steps, the issue persists, please feel free to assign this ticket to a human agent using the available buttons, and we’ll be happy to assist you further.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Sources:
    General Tab in Meta Box of Rank Math SEO Plugin
    Social Media Options in Rank Math
    Bulk Editing Options in the Rank Math SEO Plugin
    Google Shows A Different Meta Title/Description For My Site » Rank Math
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math

    Hi there,

    I took all the steps above but the issue still persists. Please help.

    Hello,

    Thank you for your query, and we are so sorry about the trouble this must have caused.

    Upon checking the page source code we can see that the og:title value is not present :

    Please refer to the screenshot below :
    https://monosnap.com/direct/zcFJtTRXXWF1mqfQCatkvRXJLfWAQw

    Could you please confirm if you have added the og:title for the page already ?

    If yes then what is your desired og:title ?

    We can see that the value from the <title> tag is being pulled up when the url is being shared.

    https://monosnap.com/direct/Hn9XhHzV4rB828NsoHCHocvf5GnCgI

    Upon checking we can see that the rest routes are being blocked by wordfence.

    https://monosnap.com/direct/EoCWeMzwwl535L0YfRBSSKjKrbcK24

    Since your meta title or meta data disappears upon saving/updating, please whitelist these routes:

    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/updateSchemas
    /wp-json/rankmath/v1/updateRedirection
    /wp-json/rankmath/v1/getFeaturedImageId
    /wp-json/rankmath/v1/getHead

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    How to Whitelist Rank Math in Wordfence?
    https://rankmath.com/kb/whitelist-rank-math-in-wordfence/

    Whitelist the file using Wordfence in Learning Mode.
    https://www.wordfence.com/help/firewall/learning-mode/

    We hope that helps, and please don’t hesitate to get in touch if you have any other questions.

    Thank you.

    Hey there,

    I was only able to find and whitelist: http://wp-json/rankmath/v1/updateMeta

    The issue still persists.

    Hello,

    For troubleshooting, please insert the title manually in the Social media tab in the meta box while editing the page

    social

    Title

    Once done, clear your website’s cache and check again the og:title if it’s already filled.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hey there! That did the trick. Thank you so much for your help!

    Hello,
    
    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
    
    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
    
    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
    
    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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