SEO tab does not show up under “Single Product” page

#646820
  • Resolved A

    7 months ago

    Rank Math free

    SEO tab does not show up under “Single Product” page. On the other pages it shows up.

    And also second problem is that when i edit the SEO field on blog post page then the updates wont save.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rakibuzzaman Siam

    7 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to your WordPress Dashboard > Rank Math > Titles & Meta > Products and ensure that the Add SEO Controls option is enabled.

    If you don’t see that option, ensure that you have enabled advanced mode to see the option.

    Once done, please expand the “Screen Options” in the classic editor and ensure that “Rank Math SEO” is checked:

    Regarding the metadata not getting saved, please check if you are using a Firewall as it may prevent saving the changes. If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta

    For more information on this issue, you can follow this guideline: https://rankmath.com/kb/settings-not-saved/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    A

    6 months, 4 weeks ago

    Rank Math free

    Did all that, still no SEO tab under “Single Product” page when editing with elementor

    Rakibuzzaman Siam

    6 months, 4 weeks ago

    Hello,

    In this case, this issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    RankBot

    5 months, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘SEO tab does not show up under “Single Product” page’ is closed to new replies.