Hello,
Thanks for contacting us and we’re sorry for the trouble you’re having with Rank Math.
The Content Score is your Rank Math SEO Score that you find when editing your posts or pages. It appears at the upper right corner of the post or page. The Content Score analyses and help to optimise the content of your post or page.
While
The SEO Score is your Rank Math SEO Analysis Score. The SEO score analyzes your post or page overall for the basic SEO settings that you should absolutely get right.
I hope we have been able to clarify the difference between the two.
If you have further questions, feel free to reach us again so we can assist you.
Thank you.
In the images, it says SEO score as 66 and in other it says 0, why is that so? How to rectify?
Hello,
Please note that the “SEO Score” on that image relates to a comparison of the Content Score and the Page Speed Insights from Google and that only runs when you click the little circling arrow near the “PageSpeed” section of the Analytics on the page. So, please try to click on the circling arrow again and see if that works for you.
However, this is a feature of the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Let us know how it goes. Looking forward to helping you.
Thank you.
I sined in on FastSpring.com, but it declined, please check the issues with the SEO scores varying showing 0 in one and 66 in another. It gets confusing to justify to managers. Kindly resolve this asap.
Hello,
Please share the email address you used to purchase the PRO subscription so we can verify it. Please note that we don’t offer PRO support on Free tickets.
In the meantime, please follow this guide and see if this improves the situation: https://rankmath.com/kb/rank-math-status-and-tools/#rebuild-index-for-analytics
Looking forward to helping you.
the email address is i***@v*************
Hello,
We found another email that might be associated with your account. [kindly check sensitive data section]
However, the subscription is already expired as well.
Also, to avoid any confusion in the future, would you like to merge these two accounts?
If so, please tell us the preferred email address and we will do the needful.
We really look forward to helping you.
No the mail address is fine, but I would like to know that if I take subscription then only these SEO scores will be resolved?
Hello,
The SEO score is calculated using our Site Analyzer API. When the user opens the single post report for the first time, the site pings our Analyzer API along with the PageSpeed API and gets the scores.
The fastest way to improve that is working on improving the page speed of the website and also correcting any errors you see by checking the page URL through our SEO Analysis here: https://rankmath.com/tools/seo-analyzer/
Looking forward to helping you with this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
