Hello,
Thanks for contacting us and we regret the inconvenience caused.
Could you please confirm whether you have an active Rank Math PRO subscription? If yes, then please let us know if you’ve posted this ticket with the same account that you used during the purchase?
Regarding your issues, could you please share some screenshots of the issue as it will help us understand its insights? You may use a tool like imgur.com to easily share the screenshots.
Looking forward to helping you.
Thanks.
Thank you, i wrote you from the Pro account.
Hello,
Thank you for the update.
In this case, please continue in that ticket you have created using your PRO account to assist you further as this thread is only for the FREE version.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
