seo score and seo options not showing in post editor

#226958
Viewing 15 replies - 1 through 15 (of 17 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    SUMAN
    Rank Math free

    not solve

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins and URL of the affected post in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    SUMAN
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    SUMAN
    Rank Math free

    now slove the problem

    SUMAN
    Rank Math free

    What happened???????

    Prabhat
    Rank Math agency

    Hello,

    We’re really sorry for the unfortunate delay.

    The login link that you’ve provided is already expired.

    Please extend the duration of the login link so that we can further investigate the issue.

    Really looking forward to helping you.

    Thank you.

    SUMAN
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ankit
    Rank Math business

    Hello,

    Upon troubleshooting the issue with the help of “Health Check & Troubleshooting” I have found that the plugin “WPHindi – Type in Hindi in WordPress” is conflicting with the Rank Math plugin. Please get in touch with the plugin developer to solve the issue.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    SUMAN
    Rank Math free

    Thanks Solve the problem asap

    Hello,

    Please get in touch with the support of the WPHindi plugin and inform them about the issue. As the conflict is being caused by their plugin, they will be able to resolve it on their end.

    Let us know how that goes. We are looking forward to your update.

    SUMAN
    Rank Math free

    How to contact wphindi?

    Hello,

    You can contact them by opening a new ticket here: https://wordpress.org/support/plugin/wphindi/

    However, it seems like they are not responding to the tickets as there is already a couple of tickets regarding the conflict with Rank Math and Yoast SEO. You can try creating a ticket and see if you get any response.

    Their website is also under maintenance so there is no way to contact them directly. If they don’t reply then you will need to deactivate the plugin in order to use Rank Math’s content analysis.

    Hope this helps. Let us know if you need any further assistance.

    SUMAN
    Rank Math free

    ok

    Ankit
    Rank Math business

    Hello,

    We are glad that we could address your concern.

    Please do let us know how it goes with that plugin developer.

    We are looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 17 total)

The ticket ‘seo score and seo options not showing in post editor’ is closed to new replies.