SEO Performance shows constant zeros

#727985
  • Resolved David Gilfillan
    Rank Math free

    Hi, I have tried everything to fix this but I’m struggling to understand what is going on. I’ve gone through all the steps outlined here: https://rankmath.com/kb/zero-search-traffic-error/ including reconnecting, refreshing tokens, deleting rank math app from Google account (and then adding it back) and also recreating database tables, but still not working! My GA4 property shows

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    I’m sorry to hear that you’re still experiencing issues with your SEO performance showing constant zeros. It seems like you’ve already gone through the troubleshooting steps outlined in our knowledge base article.

    Since you’ve already tried the steps mentioned in the article, and the issue persists, I’d recommend refreshing the data manually. You can do this by navigating to the Analytics section under Rank Math SEO → General Settings and then clicking on Update Data manually. Your data should be fetched within a few minutes.

    If the issue still persists after refreshing the data manually, please ensure that the Search Console and Analytics modules are connected correctly. Also, make sure that there is organic data in your Google Search Console or Google Analytics profile.

    If you’re still facing issues after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    That has sort of worked, but it the process just gets stuck and never seems to complete. I have cancelled and restarted and waited quite some time, just can’t get the process to complete?

    Hello,

    Thank you for your patience.

    We’ve checked your Analytics section, and the data are already appearing.

    Please note that the statistics shown in Rank Math’s Analytics section would not fully match the Google Search Console and Analytics because of the situation mentioned here:
    https://rankmath.com/kb/anaytics-data-differs-from-ga-gsc/

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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