SEO Meta Data

  • Resolved simon jackson

    when you add an emoji to the seo title or seo meta description and hit update it holds the old version of the title or description, it will not save the title or description if you have an emoji in there, searching the web and facebook emojis have been an issue for 18 months now but i think its quite a basic aspect to work

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  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Hello, can you send me the specific emojis you are trying to use? It seems to be working fine on my end. Please see this video screencast:

    It is likely that your database doesn’t support adding the emojis. Please talk to your web hosting provider. They might be able to fix this issue with your DB.

    Let me know how it goes, we are looking forward to helping you.


    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘SEO Meta Data’ is closed to new replies.