SEO Analyzer returning API ERROR: HTTP 403 error

#762900
  • Resolved Farhan Majeed
    Rank Math free

    Hi

    my website is rockstarvapor.co – SEO Analyzer was working until I changed the hosting server recently. It gives subject error now. I checked external SEO Analyzer of rank math, works fine. In one of the post I saw from other users facing same issue. I noticed you fixed it at your end.

    Can you please have a look and fix mine as well? Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    I apologize for the inconvenience you are facing with the SEO Analyzer on your website rockstarvapor.co. The API Error: HTTP 403 error can occur due to various reasons, such as changes in hosting servers.

    Since you have already checked the external SEO Analyzer of Rank Math and it works fine, the issue might be specific to your website setup after changing the hosting server.

    To resolve this issue, please follow these steps:

    1. Check Website Status: Ensure that your website is returning a 200 status code. You can use a tool like httpstatus.io to check the status of your website.

    2. API Requests Blocked by Firewall: If your server security or firewall is blocking API requests, whitelist the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com.

    3. Contact Your Web Hosting Provider: If the above steps do not resolve the issue, contact your web hosting provider for further assistance.

    If you continue to face issues after following these steps, please reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for reaching out, and we appreciate your understanding.

    Sources:
    Why Am I Getting “API Error: HTTP 400” Error » Rank Math
    How to Fix the ‘Blocked Due to Other 4xx Issue’ Error » Rank Math
    How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console » Rank Math
    Why Am I Getting “API Error: HTTP 400” Error » Rank Math
    How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console » Rank Math

    200 OK
    No issue at hosting server, as I externally checked the SEO Analyzer its working. Pls check at your end.

    Hello,

    Thank you for contacting support.

    For us to investigate this we need to know the IP address from the actual server where the website is hosted and not the public one being reported from Cloudflare.

    Please share that with us so we can check in our firewall if there is something blocking it.

    Looking forward to hearing back from you.

    Here is our server IP: 31.24.251.136

    Hello,

    The IP belongs to Russia, which is a sanctioned country. We regret to inform you that due to legal restrictions and compliances, we are no longer accepting users from sanctioned countries.

    We understand that this may be inconvenient for you and we apologize for any frustration or disappointment this may have caused.

    If you have any further questions or concerns, please don’t hesitate to reach out to us.

    Thank you for your understanding.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘SEO Analyzer returning API ERROR: HTTP 403 error’ is closed to new replies.