SEO Analyzer | Page Objects | Inaccurate Results | Fix Long Overdue

#727291
  • Resolved AeroStar

    3 months, 4 weeks ago

    Rank Math free

    Gentlemen,

    We are very disappointed with your level of support on this topic. Since we first reported this issue, Rank Math has issued at least 6 major updates to its plugin, but hasn’t addressed this topic at all.

    Please refer to this topic. Still not resolved.

    Your SEO Analyzer (Page Objects module) continues to yield the wrong results.

    Specifically, your SEO Analyzer is not properly detecting our Lazy Loaded images nor the proper number of CSS and JS files that are being served (and delayed) at the frontend.

    Your SEO Analyzer is stating that our home page is making 22 requests, when in reality it’s only making 11 requests (as recorded by WebPageTest.org, Uptrends.com, GTMetrix.com, and all other well-known analyzers).

    Please review and fix your Page Objects module at earliest opportunity. These inaccurate results are tarnishing the quality and reliability of your plugin.

    When can we expect to see this issue fixed?

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    3 months, 4 weeks ago

    Hello,

    We apologize for the inconvenience you’ve experienced with the SEO Analyzer’s Page Objects module. We understand the frustration this may have caused, and we appreciate your patience.

    I’m sorry to hear that the issue has not been resolved despite the updates to the plugin. I will escalate this matter to our technical team for further investigation. They will review the Page Objects module and work on addressing the inaccuracies you’ve mentioned.

    Thank you for bringing this to our attention. We will do our best to resolve this issue as soon as possible and ensure the accuracy and reliability of our plugin.

    In the meantime, if you have any other questions or concerns, please feel free to let us know.

    Kind regards.

    Sources:
    How to Build SEO Report for Your Website » Rank Math
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    The #1 WordPress SEO Plugin in 2023 – Rank Math
    Analyzing Your Site’s SEO with Rank Math’s SEO Analysis Tool

    Miguel

    3 months, 3 weeks ago

    Hello,

    Thank you for contacting support.

    For situations like this, we never give out any ETAs so we can’t tell for sure when there will be an update that improves on the page object count.

    Our developers acknowledged this situation at the time when you shared it with us and as such it’s something they are aware of, so when there’s an update on this you’ll get notified of the same either via email or we will open that closed ticket and post a reply there which will trigger an email notification.

    Thank you.

    AeroStar

    3 months, 3 weeks ago

    Rank Math free

    Hi Miguel,

    Thank you. Your explanation helps. For tracking purposes, it would be best if you can keep this ticket open until the finding is actually solved.

    Have a great week.

    Thank you.

    Jaideep Asrani

    3 months, 3 weeks ago

    Hello,

    The tickets are closed automatically by our bot once there is no activity on it for 15 days. However, when there is an update on the issue, we can reply to the ticket to let you know about the same. So you will be informed about the update even if the ticket has been closed.

    Please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    2 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘SEO Analyzer | Page Objects | Inaccurate Results | Fix Long Overdue’ is closed to new replies.