SEO Analysis still not working after update

#7757
Viewing 5 replies - 1 through 5 (of 5 total)
  • Todd
    Rank Math free

    Hi Rodney,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    We are working on a fix for a handful of users that are still facing this issue.

    If you want us to fix it on your install before we release an update, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

    asking for logins

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    I sent that information in my first message. Is there something else you need?

    Todd
    Rank Math free

    Hello,

    We dropped the meta key for seo_analysis in your options table.

    It is working fine now.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Great thanks!

    Todd
    Rank Math free

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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