Hi Johann,
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
Could you please enable debug log on your WordPress and then share your debug as well as your error log with us?
If you don’t know how to do that, please ask for assistance from your web hosting company.
Once we have the details, we will be in a better position to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
