SEO Analysis not working

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi there,

    Thank you for getting in touch as sorry for any inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi there,

    Thanks for the access.

    I have logged in and deleted the “rankmath_seo_analysis_results” entry in your wp_options table and the SEO analysis should now be working smoothly 🙂

    Let us know if you run into any other problems. Thank you.

    You have installed 3 different plugins!

    My site has spam, and my homepage is redirected to the ad site !!!!

    You support this way !!

    Hi there,

    Apologies for spam incident on your site.

    Please review the security of your site and the users that have accessed it in the last 24 hours, I only installed the following plugin to help in managing your database https://wordpress.org/plugins/wp-phpmyadmin-extension/

    Please let us know if we can help to resolve this. Thank you.

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 130968 bytes) in /home/onlinesunlight/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/seo-analysis/class-result.php on line 73

    Hi @onlinesunlight

    We might need to take a closer look at the settings. Please create a new support ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hi Surya,

    Thanks for the follow up.

    I am glad the issue is now resolved 🙂

    Feel free to contact us should any other issues come up. Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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