SEO Analysis not working any more

  • Hello Team,

    Yesterday night I had checked the SEO Analaysis and it was working fine now this morning when I try to check the same in the RM plugin, I get HTTP ERROR 500

    All other sections which I checked in RM Plugin is working fine but SEO Analysis stopped working.

    Regards
    Deepak

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi Deepak,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    We have fixed the issue for you.

    Please check now.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hi Todd,

    Thank you for fixing the issue.
    Can you please share the problem description. Why this happened suddenly without any plugin update?

    And what changes were done to fix this?

    • This reply was modified 3 weeks, 1 day ago by  Golinuxcloud.

    I am having the same problem. It was doing it last night so I thought I would wait until this morning and your response to Deepak. Now, it does not show http 500 error but a blank screen within wordpress when I click on SEO Analysis within the side dashboard. Please help

    Thanks
    Rodney

    Todd?

    My site says http error 500 again when I try to run an seo analysis.

    Please advise

    Thanks
    Rodney

    Hi team,

    Due to some problem I had to restore my page to older database, plugins etc and now the problem has comeback.

    Can someone please explain the cause of the problem. Without doing any updates to the plugin why are we getting this error?

    How can this be fixed?

    Hello,

    The SEO Analyzer in the latest version is not working and is a known issue:

    Changelog

    We have fixed the issue internally and the same will be added to the plugin in an upcoming update.

    We seek your patience and understanding in this matter.

    Thank you.

    What is the status of this now? I am on the latest version of the plugin but the SEO analysis has just stopped working today.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We are still looking into this and we will give you an update once we recieve word from our development team.

    We appreciate your patience and understanding in this. Thank you.

    ​​​​​​​

    I am affected by this issue the plug was working fine i created a h2 tag on my front page as suggested and now I cannot analyse the SEO as I only get a server 500 error.

    Hi James,

    Thanks for getting in touch today.

    We might need to take a closer look at the settings. Please open a new support ticket and edit the first post and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hi James,

    I wanted to add that you must create your own ticket so you can add the sensitive data to the ticket.

    We look forward to helping you.

Viewing 11 replies - 1 through 11 (of 11 total)

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