SEO Analysis not working

#17152
  • Resolved Linda Bekker
    Rank Math free

    I have been working with the seo analysis tool and now when I click on it in WordPress, it says The site is experiencing technical difficulties. Please check your site admin email inbox for instructions. I have not received any email

    Please advise?

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi There,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Dear Michael,

    Thank you for your speedy assistance. I have used the Clear SEO Analysis Data tool and it seems to have resolved the error. I was able to generate a new SEO Analysis and it has been working perfectly again so far.

    Best regards

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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