SEO Analysis is not working properly.

#7668
Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd
    Rank Math free

    If that doesn’t work, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

    asking for logins

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    HI there,

    Thanks for the follow up.

    This issue may suggest that there is a conflict with one of your installed plugins that is redirecting the page to a 404 error page. Could we have your permission to deactivate plugins and change the theme to test for conflicts?

    Please also delete the Rank Math plugin folder via FTP since I was unable to update the plugin from the dashboard.

    I hope this info helps. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘SEO Analysis is not working properly.’ is closed to new replies.