SEO Analysis – Internal Server Error

  • Hi

    My website is ‘http://’ without SSL, I install and setup Rank Math. SEO Analysis is working properly.

    In the meantime, I update my website to SSL, ‘https://’. Every things works fine except SEO Analysis with Internal Server Error.

    “The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.”

    Do I need to reinstall Math Rank and re-setup Google Search Console again?

    or Is there any suggestion?

    Thank you for your support.

    Dko

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting us today and sorry for any inconvenience caused.
    Can you confirm that you are running the latest version of the plugin(v1.0.28.1)?

    If so, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hi Michael Davis,

    In the meantime, I contact ISP. I am working with Rank Math-SEO Analysis. I try to uninstall SSL certificate and proceed to work with the analysis.

    The website SSL certificate with temporary uninstall until the analysis almost finish and re-test.

    Once I have the same issue, I will post the WP error log to you.

    Thank you for your assistance.

    Dko

    Hi Dominik,

    Awesome! We will be looking forward to your response.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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