SEO Analysis http 500 error

  • I checked the other http 500 errors tickets reported and found the “rank_math_seo_analysis_results” field in PHPMyAdmin in the “options” table and deleted it. I also updated to the latest plugin version released today but the SEO Analysis http 500 error still persists. It was working fine for the past week since it has been installed and while running the SEO Analysis my internet connection dropped and after that I cannot get the SEO Analysis to function again.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi there,

    Thank you for contacting us today and sorry for the inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    It seems problem has gone away. Not sure if some maintenance are done on database via the app at night but today it works again. Thank you

    We are glad that the issue is resolved.

    If you need help with anything else, please open a new support ticket here so we can help:

    We are always here for assistance.

Viewing 4 replies - 1 through 4 (of 4 total)

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