SEO Analysis – blank page

#10338
  • Resolved Nuno Tropa
    Rank Math free

    Dear team,
    Since yesterday my SEO Analysis is showing a blank page.
    Could you please assist?

    Thank you,
    Nuno

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Ajmal
    Rank Math free

    Hi. Last week my SEO analysis page also blank. then after that it fix already. but now after update it is blank again. please help.

    Hi Ajmal,

    Thanks for getting in touch!

    This is quite unexpected, could you please purge your site cache and refresh this page?
    If the issue persists, please create a new ticket and share some temporary admin access to your site so that we can investigate this issue further.

    We are looking forward to helping you. Thank you.

    Ajmal
    Rank Math free

    Hi Michael.

    My Seo analysis page is still blank. how open a new ticket? and where to share the temporary admin access to you guys?

    Hi Ajmal,

    Thanks for getting in touch!

    You can fix this by deleting the “rankmath_seo_analysis_results” entry from your options table on your database.
    If you would like us to help in this, please create a new ticket and share some access via the sensitive data section as shown below:
    IMG

    We are looking forward to helping you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘SEO Analysis – blank page’ is closed to new replies.