Hello,
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
Please ensure that your plugin is connected to your account at WordPress Dashboard > Rank Math > Dashboard > Help.
Then, also ensure your web host isn’t blacklisting our IP:
Rank Math’s IP: 104.20.193.153
Finally, please head over to WordPress Dashboard > Rank Math > Status & Tools > Tools > Clear SEO Analysis data.
Hit the button once.
https://i.rankmath.com/PtpZfv
That should fix the issue.
Let me know if it doesn’t.
i do all you say
nothing
same error
same result on analyzer from your site
Hello,
Could you share in the Sensitive Data section your domain (or if you are using Cloudflare or a similar service, your host IP) so we can check it in our end?
Looking forward to help you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Since you use Cloudflare, we will also need your host IP, since Cloudflare hides your host IP under their own IP to protect your host from DDOS attacks; but we need it to check if it is blacklisted for some reason in our firewall.
Looking forward to help you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Please share the domain name. We will find the IP and add it to the whitelist.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We have whitelisted your domain.
Could you please check now?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
You see to have removed your domain from the Sensitive data section.
Could you please add that again so we can run further tests?
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Your homepage is throwing a 302 redirect which is why Rank Math is not able to run SEO Analysis on your website.
We can only check if your website shows a 200 status code which it does only for /en/
You can check this here:
http://www.redirect-checker.org/index.php
You can run the SEO Analysis for https://domain.com/en/ here:
https://rankmath.com/tools/seo-analyzer/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
