seo analitics error

#62433
  • Resolved Ana Ab
    Rank Math free

    When I try to do a seo analitics, they send me this message:

    – Error de API: cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received

    Could you help me with it? Thank you so much.

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  • Alberto
    Rank Math business

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    It appears your web server could blocking access to our API.

    Please make sure to whitelist the IP 134.90.148.98 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.

    If you are not sure, please ask your web hosting provider to do it for you.

    Once done, you can run the SEO Analysis once again.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘seo analitics error’ is closed to new replies.