Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
For the issue, could you please share the requests from the Rank Math PRO plugin so we can advise accordingly? Our plugin, like any other SEO plugin, needs to make several requests when the page loads to display all the data correctly.
If you wanted to share screenshots, you can upload them using this tool and add the generated link here.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
